1. Explain what is sales force?
Ans.-
Salesforce is a CRM delivered as a software-as-a-service (SaaS).
2. Explain what is a custom object in
sales force?
Ans.-
Custom objects are nothing but database tables. It stores data related to your
company in Salesforce.com. Once you have defined custom object you can do
following things like
•
Create custom fields
•
Associate the custom object with other records
•
In custom related lists, it displays the custom object data
•
For custom object, records track events and tasks
•
Build page layouts
•
For the custom object create a custom tab
•
To analyze custom object data, create dashboards and reports
•
Share your custom tabs, custom apps, custom objects and any other
related components
3.- Explain what is object relationship
overview?
Ans.-
Object relationship overview in Salesforce is used to link custom object
records to standard object records in a related list. In simple words, it is
helpful to track product defects associated with customer cases. You can define
different types of relationship by creating custom relationship fields on an
object.
4.- Mention changing what may cause
data loss?
Ans.-
Data loss may cause due to following reasons
•
Changing data and date-time
•
Altering to percent, number and currency from other data types
•
Changing from multi-select picklist, checkbox, auto number to other
types
•
Altering to multi-select picklist from any type except picklist
•
Changing to auto-number except from text
•
Changing from text-area to e-mail, phone, URL and text
5.- How SaaS can be helpful to Sales
force?
Ans.-
•
As SaaS is a subscription based, customers can always choose not to
renew if they are dissatisfied
•
Customers can avoid a large initial investment in an IT infrastructure
and day to day hustle of maintaining infrastructure
•
SaaS customer provides same provider infrastructure and also easy
integration
•
SaaS applications use a simple internet interface that makes easier for
customer to use.
•
SaaS always provide a latest platform to the customer with innovation.
6.- How sales force is useful in
tracking sales?
Ans.-
Sales force records all the basic details like the number of customers served
daily, daily sales volume, sales manager detailed reports, sales numbers in
each month or quarter. Also, it keeps a track on the repeat customer,
which is key to success for any sales organization.
7.- Mention how many relationship is
included in SFDC and what are they?
Ans.-
There are two types of relationships
•
Master detail relationship
•
Lookup relationship
8.- Mention what is the difference
between isNull and isBlank?
Ans.-
•
isNull: It supports for number field
•
isBlank: It supports for Text field
9.- Explain what is the trigger?
Ans.-
Trigger is a code that is executed before or after the record is updated or
inserted
10.- Mention what is the use of the
static resource in Salesforce?
Ans.-With
the help of static resources, you can upload zip files, images, jar files,
JavaScript and CSS files that can be referred in a visual force page. The
optimum size of static resources for an organization is 250 mB.
11.- Mention what is the difference
between force.com and Salesforce.com?
Ans.-
Force.com is PaaS (Platform as a Service) while Salesforce.com is SaaS (Software
as a Service).
12.- Mention what are the actions
available in workflow?
Ans.-
Actions available in workflow are
•
Email Alert
•
Task
•
Field Update
•
Outbound Message
13.- Explain what is the limit of
data.com records that can be added to Salesforce?
Ans.-
User can see their limit form setup, by clicking data.com administration/Users.
From the data.com users section, user can see their monthly limit and how
many records are exported during the month.
14.- Mention what are the different
types of custom settings in Salesforce?
Ans.-Different
types of custom settings in Salesforce includes
•
Hierarchy type
•
List type
15.- Mention what are the three types
of object relations in Salesforce?
Ans.- Different types of object
relations in Salesforce includes
•
One to many
•
Many to many
•
Master detail
16.- Mention what are the different
types of reports available in Salesforce?
Ans.-Different
types of reports available in Salesforce are
•
Tabular report: It displays the grand total in the table form
•
Matrix report: It is a detailed report in which the grouping is done
based on both rows and columns
•
Summary report: It is a detailed form of the report in which the
grouping is done based on columns
•
Joined report: With this two or more reports can be joined in the single
reports
17.- Is it possible to schedule a
dynamic dashboard in Salesforce?
Ans.-
No, it is not possible to schedule a dynamic dashboard in Salesforce.
18.- What does it indicate if an error
state this “list has no rows for assignment”?
Ans.-
The error that tells “list has no rows for assignment” indicates that the list
you are trying to access has no values in it.
19.- Explain what the junction object
is and what is the use?
Ans.-Junction
objects are used to build many-to-many relationships between objects. You
can take a recruiting application example, where a position for a job can be
linked to many candidates and in the same manner a candidate can be linked to
the different positions. So, to connect this data model, you need a third party
object, this object is referred as junction object. Here “job application”
is the junction object.
20.- Explain what is Audit trail?
Ans.-
Audit trail function is helpful in knowing the information or track all the
recent setup changes that the administration does to the organization. It
can store last 6-month data.
21.- Explain what is dashboard?
Ans.-
Dashboard is the pictorial representation of the report, and we can add up to
20 reports in a single dashboard.
22.- Explain how many controllers can
be used in a visual force page?
Ans.-
As Salesforce comes under SaaS, one can use only one controller and as many
extension controllers.
23.- Mention what is the difference
between SOQL and SOSL?
Ans.-
SOQL (Salesforce Object Query Language) SOSL (Salesforce Object Search
Language)
•
Only one object at a time can be searched
•
Query all type of fields
•
It can be used in triggers and classes
•
DML operation can be performed on query results
•
Many objects can be searched at a time
•
Query only e-mail, phone and text
•
It can be used in classes but not in triggers
•
DML operation cannot be performed on search result
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